We lost our apartment in a fire and found a renting through Hubb Realty. Overall our experience was stellar, and I hope we can be fortunate enough to have another amazing property manager in our future. First, it was convenient to see houses available on our own time through Rently rather than trying to work with someone else’s schedule too. Second, they are prompt in responses always - we were frequently updated on missing application information and was approved within a week. They are also prompt in repairs and work through an app where you simply submit a maintenance request and someone will call you in a timely manner. They contract with various vendors and I’ve never had a bad experience with any of them. Lastly, they’ve always been fair, transparent and honesty When we left, we followed all the moving out instructions, and as stated in our lease, like getting carpet and house professionally cleaned. They returned our deposit within the stated time frame and charged a fair price for some accidental damages that was totally our fault (oops). Most landlords would’ve taken advantage of this and price gouge for repairs! I almost feel like I was the one that took advantaged of Hubb. I would rent from Hubb over any of other property management or landlords in Reno. Posted 08/12/23.
If you want to rent a property, you have no doubt found the experience to be a bit frustrating. With limited inventory, you usually will be competing with other applicants. It’s tough for renters competing in the rental market.